When a smartphone falls into water, it’s essential to act quickly and methodically to maximize the chances of saving the device. Here are the right reflexes to adopt in such a situation:
1. Remove from water immediately:
As soon as you notice that your smartphone has fallen into the water, remove it as quickly as possible. Every second counts to avoid damage to the device.
2. Switch it off:
If your phone is still switched on, switch it off immediately. This reduces the risk of short-circuits and internal damage caused by water.
3. Remove all accessories and the SIM card:
Remove everything that can be removed from the phone, including protective covers, cases, SIM cards and memory cards. This will allow better access to internal components and more efficient drying.
4. Dry gently with an absorbent cloth:
Use a soft, absorbent cloth to gently wipe the outside of the phone to remove as much water as possible. Make sure you don’t exert excessive pressure on ports or buttons to avoid pushing water inside the phone.
5. Do not shake the phone:
Although it may seem instinctive, avoid shaking the phone vigorously to remove water. This will only encourage water to penetrate deeper into the internal components.
6. Use a handheld vacuum cleaner or rice bag:
If possible, use a handheld vacuum cleaner to gently suck water out of the phone’s ports and crevices. Alternatively, place the phone in a bag filled with raw rice or silica gel. The rice will absorb any residual moisture. Leave the phone in the rice for at least 24 to 48 hours.
7. Use compressed air or a cold air hair dryer:
If you have access to compressed air or a hair dryer, set it to cold air and use it to blow air gently into the phone’s ports and openings to remove any remaining moisture.
8. Wait before switching on again:
It’s important not to switch the phone back on until you’re sure it’s completely dry inside. Wait at least 24 hours, or longer if necessary, before attempting to switch the phone back on.
9. Consult a professional if necessary:
If, despite your best efforts, the phone still doesn’t work, or shows signs of malfunction, we recommend that you contact a telephone repair professional or the manufacturer’s service department for assistance.
By following these steps, you’ll maximize your chances of saving your smartphone after it has fallen into the water. However, it’s important to note that in some cases, water damage can be irreparable, especially if water has penetrated deep into internal components.